The Independent Physician’s Blueprint: Ditch Corporate Controls To Reduce Medical Practice Burnout & Generate Wealth Beyond Residency Training

075 - A Crazy Medical Story About a No Show, No Call Medical Practice Team Member

August 05, 2024 Coach JPMD Season 2 Episode 75

Ever had a new hire vanish into thin air? Wait until you hear this wild story from the front lines of a pretty typical medical practice!

As physicians, navigating the intricacies post medical residency, hiring staff, and avoiding burnout can be a tall order. Coach JPMD shares a hilarious yet head-scratching tale about the trials of finding the right team member in today’s unpredictable workforce.

  1. LOL at the antics and unexpected twists in this true story of a disappearing medical assistant.
  2. Relate to the shared struggles of managing a medical practice and trying to decrease stress while maintaining patient satisfaction.
  3. Learn valuable tips on how to improve your hiring process and avoid similar mishaps, all while increasing your practice enjoyment and moving towards financial freedom in our regular episodes.

 Don’t miss out on this crazy medical story—tune in now and discover why finding the right team member can feel like a surgical residency all on its own!


Discover how medical graduates, junior doctors, and young physicians can navigate residency training programs, surgical residency, and locum tenens to increase income, enjoy independent practice, decrease stress, achieve financial freedom, and retire early, while maintaining patient satisfaction and exploring physician side gigs to tackle medical school loans.

Discover how medical graduates, junior doctors, and young physicians can navigate residency training programs, surgical residency, and locum tenens to increase income, enjoy independent practice, decrease stress, achieve financial freedom, and retire early, while maintaining patient satisfaction and exploring physician side gigs to tackle medical school loans.

Coach JPMD (00:00.758)
Are you struggling trying to find the right team member to join your office? Well, you're not alone. Check out this crazy medical story.

Welcome back to another episode where I help younger physicians decrease stress and increase income by transitioning from corporate to independent practices, even without any business experience. Now, if you're a younger physician, this may not apply to you because you may not be hiring medical assistants or you may not be trying to grow your office staff, but I've been doing this for a couple of years now and I've been trying to find a medical assistant to add to my team. And thankfully I'm able to have

direct communication with HR and we hire our own team members and I interview some of them that are coming through the office. And in this case, we were hiring a medical assistant and we got we came across a medical assistant who was a good candidate candidate candidate and had a lot of experience, worked at university systems and was a phlebotomist was able to draw blood. So

We interviewed her and she had been working at another office. Actually, she had been already hired by HR. So she was more or less a transfer from our internal, an internal transfer from our organization. So she came to our office, saw it, liked the job. We liked her. And she, was Tuesday before July 4th when we interviewed her and we told her, Hey, why don't you come on Wednesday?

She took a temperament test that I try to give to my team to understand who they are, their personality types. And she accepted the position, started on Wednesday. Thursday was July 4th. So our office was closed. So she came out on Friday. Staff enjoyed her. She enjoyed the job. Everything was great. I asked her she would want to come back to the office. She said yes.

Coach JPMD (02:05.912)
Well, come Monday, she didn't show up. Like, okay, so we called HR. We tried to figure out what happened. There was no call or no communication with her after you know, she had been with us for three days. And we called HR that morning and HR tells us that, well, it looks like she's, she's already clocked in. Like, what do mean she clocked in that she's not here?

HR tells us, have we checked the bathrooms? Maybe she's in the lobby. Maybe she's in the parking lot. Let's check. And lo and behold, no, she was not in the lobby. She wasn't in the bathroom. She apparently clocked in from her phone, which, you know, I have issues with the HR and allowing that to happen. But that said, our employee had no show, no call, no communication.

We were hoping that nothing had happened to her. Was she dead? Did she get into a car accident? Then why would she have clocked in? So this is the workforce I guess that we're dealing with this in this day and age post COVID. Very little respect, very little communication and it just boggles my mind. So that's my crazy medical story of the day. And I just want to share this story.

to those that feel like they're not getting the right people to join their staff or having difficulty finding people to join their staff or their team, you're not alone. This happens, I guess, at least in our area. And I hope it doesn't happen to you, but if it does, you know that you're not alone.

Because this happened to me.